# FAQ ## KuboScore ### Is it free? Yes, getting your KuboScore and high level details of the analysis is **completely free**. If you want a **more detailed analysis** of the issues we have identified, you can still **purchase a professional report**. For more details, please visit [our pricing page](https://www.kubolabs.io/pricing). If you have any additional questions, please reach out to us at . ### Do I have to install anything? No, you have **nothing to install**. Our analysis is running **fully remotely** through your cluster’s Kubernetes API. ## KuboVisor ### Is it free? No, but we offer a **15 days free trial** – *no credit card required* – so you can test it on your clusters **without any restrictions** and see if we really help you detect new issues. For more details, please visit [our pricing page](https://www.kubolabs.io/pricing). ## All products ### Is my cloud provider supported? Yes, as long as we can reach your cluster’s Kubernetes API, the underlying **cloud provider does not matter**. ### Are on-premise environments supported? Yes, as long as we can **reach your cluster’s Kubernetes API**. ### **What happens if my cluster is** restrained to a specific set of authorized networks\*\*?\*\* All you need to do is to add the following IP to the list of authorized networks: **34.141.253.143**. ### What happens if my cluster sits in a fully private network? If you are using a bastion host to control access to this network, all you need to do is to [**grant us access to it**](https://docs.kubolabs.io/guides/grant-access-to-a-private-network). If you have a different setup, our support team will be happy to help! You can contact us at .