# FAQ ## KuboScore ### Is it free? Yes, getting your KuboScore and high level details of the analysis is **completely free**. If you want a **more detailed analysis** of the issues we have identified, you can still **purchase a professional report**. For more details, please visit [our pricing page](https://www.kubolabs.io/pricing). If you have any additional questions, please reach out to us at . ### Do I have to install anything? No, you have **nothing to install**. Our analysis is running **fully remotely** through your cluster’s Kubernetes API. ## KuboVisor ### Is it free? No, but we offer a **15 days free trial** – *no credit card required* – so you can test it on your clusters **without any restrictions** and see if we really help you detect new issues. For more details, please visit [our pricing page](https://www.kubolabs.io/pricing). ## All products ### Is my cloud provider supported? Yes, as long as we can reach your cluster’s Kubernetes API, the underlying **cloud provider does not matter**. ### Are on-premise environments supported? Yes, as long as we can **reach your cluster’s Kubernetes API**. ### **What happens if my cluster is** restrained to a specific set of authorized networks\*\*?\*\* All you need to do is to add the following IP to the list of authorized networks: **34.141.253.143**. ### What happens if my cluster sits in a fully private network? If you are using a bastion host to control access to this network, all you need to do is to [**grant us access to it**](/guides/grant-access-to-a-private-network.md). If you have a different setup, our support team will be happy to help! You can contact us at . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.kubolabs.io/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.